Xerox Service Agreement

This article may seem a bit naïve, but I`m doing some digging for my business and I have a few questions. I`m trying to figure out if we`re going to get beat up by a printing company. We bought a printer for about $11,000 a few years ago. We are pursuing a service contract of approximately 25 $US per month. My question is that if we own this machine and we do not rent it, why are we charged for each black and white print as well as for the coloured print??? I do not know how normal it is for us to pay more than $300 a month if we have it. I hope I`m not aware of how it works, but I have a bad feeling. Anyone who is aware of this topic, please try to fill me in so that I don`t feel like I`m being exploited. Trust you to choose the best possible service to support your investment in Xerox technology. More productivity for your business. Maximum operating time and quick reaction means your employees spend less time on waiting time and more time working. Our business depends on your business to help you do a great job. That`s why Xerox invests in providing support services whose breadth and depth are unmatched in the industry.

So, am I right in my assumption that if I am able to find cheaper toners, and I am able to use the machine myself, can I just leave with what they charge me?? I just have to think about my options. All service agreements (except conversions) are available in two forms: advanced service agreements available within the first 90 days after owning the product, you save up to 28% by purchasing this type of agreement! Annual service contracts acquire a service contract after the first 90 days or renew an existing service contract; You always get Xerox-approved technical product support in one easy-to-use payment. The services offered may vary from country to country: please contact your local customer service or retailer for more information. Yes, as long as your service contract is concluded. If this is not the case, termination fees may be incurred. Normally, the service agreement should include both services and consumables. Instead of buying the toner whenever it is scarce, it is covered by the service contract. Like all repairs, the machine needs. The most cost-effective way to get routine maintenance of your Xerox product. Cheaper and risky than time and hardware-based service. Depending on parts to be modified, costly service invoices With services ranging from device maintenance and repair to advanced technical support to Network Support Services, Xerox is able to meet all document support requirements.

The $25 covers all toners/service and we pay per print we do, which is about 1.9c a page that we are charged quarterly. As Xerox has dedicated itself to excellence in after-sales support and services, our current policy is to support a product for at least five years after production ends. Deliveries will be available for this product as long as there is sufficient demand for these deliveries (at least as long as the product is taken care of). For more information or to purchase these services, please call 1-800-821-2797 or contact your local Xerox office. Whether your business is small and local or large and global, your technology investments deserve the reliable protection that only Xerox support services can offer.